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Privacy Policy


In accordance with the provisions of the legislation in force on the protection of personal data, we inform you that your data will be integrated into the processing system belonging to the SCEA ORRIS ROUSSILLON whose head office is located at  ROUTE DE MARCEVOL 66320 TARERACH - FRANCE.


Data retention

In accordance with the regulations in force, SCEA ORRIS ROUSSILLON informs you that the data will be kept for the period strictly necessary for their processing, in accordance with the regulations in force locally. For example, in accordance with French law, we are required to keep payment and billing information for a period of 10 years.
Until you notify us otherwise, we understand that your data has not been changed, that you agree to notify us of any changes and that we have your consent to use it for the purposes mentioned.

Data processing

SCEA ORRIS ROUSSILLON informs that it will process data in a legal, fair, transparent, adequate, relevant, limited, precise and up-to-date manner. This is why SCEA ORRIS ROUSSILLON undertakes to take all reasonable measures so that they are deleted or rectified without delay when they are inaccurate
SCEA ORRIS ROUSSILLON will process your data in order to fulfill its contractual obligations for printing your order and managing your customer account. Without this data, we may not be able to process your order or invoice the products ordered.
SCEA ORRIS ROUSSILLON will also process your information to send you promotional offers and product information if you have given consent to do so. You can withdraw your consent to receive marketing and product information at any time by contacting customer service.

TYPE OF DATA COLLECTED, USE AND DURATION OF CONSERVATION

Cookies

We collect information during the order validation on our store.

what we collect and store

During your visit to the site, we follow:

  • Products you've viewed: we use them to, for example, display products you've recently viewed.
  • Location, IP address and browser type: we use them for the estimated tax and shipping cost.
  • Shipping address: we will ask you to enter it to estimate the shipping cost before you place an order, and to ship the order to you.


We use cookies to track the contents of the shopping cart while you browse our site.

When you buy from our website, we will ask you to provide information including your name, billing address, delivery address, email address, phone number, payment / credit card data and possibly account data such as username and password. This information will be used for:

  • Sends information about your account and order
  • Respond to requests, including refunds and complaints
  • Payment processing and fraud prevention
  • Configure your account for our store
  • Comply with any legal obligation, such as calculating taxes
  • Improve our store's offers
  • Send you marketing messages, if you choose to receive them

If you create an account, we store your name, address, email, and phone number, which will be used to pre-populate the order checkout for future orders.

We generally store your information for as long as we need it for the purpose for which we collect and use it, and we are not legally obligated to continue to retain it. For example, we store order information for 10 years for taxes and accounting. This includes your name, email, and billing and shipping addresses.

We also store comments or reviews, if you choose to send them.

Who on our team has access to the data

Members of our team have access to the information you provide to us. For example, store administrators and managers have access to:

  • Ordering information such as what was purchased, when and where it should be sent, and
  • Customer information such as your name, email address, and billing and shipping information.

Our team has access to this information to process orders, issue refunds, and assist you.

Payments

We accept payment by Credit Card. During payment, certain information required for the execution of the payment, such as the total amount or billing information, are transmitted to our payment provider.

Data entered in our contact / quote request forms

In order to be able to respond to our users' requests, we store the data entered by the user in the contact and quote request forms, which may in particular represent the names, first names, email address and telephone but also curriculum vitae. We also keep the sender's IP address. The retention period for this data is 12 months. However, in the event of spam or unwanted form filling, we keep the user's IP address indefinitely, as part of our fight against spam, in order to ban the abusive user. These data are used for commercial purposes in the case of a request for quotation or commercial information. They are only transmitted to third parties when these third parties intervene as subcontractors. The latter are then subject to the same rules of confidentiality as SCEA ORRIS ROUSSILLON and may not transmit, reuse or store this data outside the confidentiality and data use contract entered into between SCEA ORRIS ROUSSILLON and the user.

Data provided as part of the newsletter subscription

The data provided when subscribing to the newsletter, namely the email and optionally the name and first name are kept without limit of time without specific action by the user. Once the registration has been validated by the user, the latter can terminate their subscription at any time. In case of unsubscription, their data is deleted.

Data provided in the context of online sales

User account data, purchase details, delivery address are kept for an unlimited period. The user has access to the rectification or deletion of his data via his user account. When deleting his account, all data is deleted from the website. The user is informed that when their data is deleted, they will no longer have access to their invoices or the history of their purchases on the website.

For the purposes of accounting obligations, the invoicing data will however be kept for 10 years by SCEA ORRIS ROUSSILLON from the closing of the current balance sheet.

User rights

In accordance with the rights conferred by current data protection regulations, you can exercise your rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of your personal data by sending your request at the postal address indicated above or via the contact form. You can contact the competent supervisory authority (CNIL) to present the complaint that you deem appropriate.

SSCEA ORRIS ROUSSILLON informs that it can transfer data when necessary (for example to subcontractors - developers, photographers, graphic designers, etc.).
This data transfer will be carried out in accordance with the guarantees, measures and rights provided for by current legislation on the protection of personal data and in accordance with this confidentiality policy and the SCEA ORRIS ROUSSILLON data transfer agreement.

Data transfer

SCEA ORRIS ROUSSILLON informs that it can transfer data when necessary (for example to subcontractors - developers, photographers, graphic designers, etc.).


This data transfer will be carried out in accordance with the guarantees, measures and rights provided for by current legislation on the protection of personal data and in accordance with this confidentiality policy and the SCEA ORRIS ROUSSILLON data transfer agreement.

Changes to this Privacy Policy

This privacy policy was last updated on 07/29/2021. From time to time, SCEA ORRIS ROUSSILLON may make changes to its privacy policy and update it on its website. We reserve the right to update our privacy policy at any time and we recommend that you review it frequently.

Domaine des trois orris
Route de Marcevol
66320 Tarerach
06 72 01 96 70a.lebard@domainedestroisorris.com
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